Policies
Shipping Policy
Last updated: October 2026
Where we ship
Brooke Hames Hair ships professional supplies within Australia. [International shipping — to confirm]
Processing times
Orders are processed within [X] business days of payment. You'll receive an email with tracking once your order is dispatched. [to confirm]
Delivery options & costs
Available delivery options and costs are calculated at checkout based on your address and order. [Free shipping threshold — to confirm]
Delays
Delivery times are estimates provided by the carrier. Brooke Hames Hair isn't responsible for carrier delays, but we're always happy to help follow up on your parcel.
Questions
Email hello@brookehameshair.com.au with your order number and we'll get back to you.