Shipping Policy

Last updated: October 2026

Processing times

Orders are processed within 24 business hours of payment. You’ll receive an email with tracking once your order has been dispatched.

Delivery options & costs

Within Australia

• Standard shipping: $15, or free on orders over $100
• Express shipping: $15, available on orders over $100

International

• Flat rate: $20

Available options and costs for your address are shown at checkout.

Delays

Delivery times are estimates provided by the carrier. Brooke Hames Hair isn’t responsible for carrier delays, but we’re always happy to help follow up on your parcel.

Questions

Email hello@brookehameshair.com.au with your order number and we’ll get back to you.